Legal

The policies and agreements governing AlphaDesk, published by Alpha ERP Solutions Private Limited. We have tried to write them in plain language rather than the usual wall of defined terms.

Documents

Exactly what AlphaDesk records, why, how long we keep it, and how to have it removed.

The licence, what you may and may not do with AlphaDesk, and the limits of our liability.

Acceptable Use Policy

What AlphaDesk must never be used for, how to spot a remote-access scam, and how to report one.

Subprocessors

The third parties that can handle personal data on our behalf, and what each one sees.

Data Processing Agreement

For business customers: the terms on which we process personal data on your behalf.

Company details

Who publishes AlphaDesk, our registered office, and how to verify a genuine signed copy.

Reporting a security vulnerability

If you have found a security flaw in AlphaDesk or in our infrastructure, please tell us at security@alphadesk.me. Include enough detail for us to reproduce it.

We will acknowledge your report within three working days and keep you informed while we investigate. Please give us a reasonable opportunity to fix the issue before disclosing it publicly, and please do not access, modify or delete data belonging to anyone else while testing. We will not pursue legal action against researchers who act in good faith and within these bounds.

We do not currently run a paid bug bounty programme, but we will credit you when we publish the fix if you would like us to. This contact is also published at /.well-known/security.txt.